Free On-Net Mobile-X to Mobile-X calls

We’re pleased to announce that we’ve introduced free Mobile-X to Mobile-X on-network calls. – To support this, please be advised that this month (April 2018 CDR files) we are introducing a new CDR code. – The New MXONNET destination code will...
Cyber Essentials certification

Cyber Essentials certification

Our ongoing commitment to security Simetric demonstrates it’s commitment to all round cyber security with Cyber Essentials certification. The badge doesn’t make us secure, our systems and people do. If you’d like to know more about how we protect our...
Simetric Telecom GDPR notice

Simetric Telecom GDPR notice

Protecting your Data From May 2018 the General Data Protection Regulation (GDPR) will apply to all data we hold about our customers. We take our responsibility for management of customers data seriously, and have reviewed all our systems and suppliers to ensure that...
Simetric builds dedicated customer service team

Simetric builds dedicated customer service team

As part of our ongoing commitment to supporting our partners, we are pleased to welcome her to the Simetric team. In her role Kirstin will liaise directly with Simetric’s channel partners and resellers ensuring that they have all the support and information they need...

Upgraded Support Portal – update March 2018

We’re pleased to announce some upgrades and a new look and feel to our Support Portal. The new design modernises the user interface and brings it into line with our other main self-management tool, Control Panel. In addition we have introduced some great new...

Smart mobile bundles – December 2017

We’ve introduced a series of new bundles for Mobile-X and Mobile-X Interconnect for Wholesale and White-label Partners. We called this our 2018 Smart Bundle range – they are simple, cost-effective, and just make sense. On our Three Network profile (4G...

Personal Control Panel – November 2017

Personal Control Panel is a new view of Control Panel designed to support individual subscriber log in to Control Panel. This special view of Control Panel displays information and settings only for that subscriber, and is fully mobile-optimised so it has the feel of...
Dubber Call Recording Webinar

Dubber Call Recording Webinar

We announced a few weeks ago that we have added Dubber Call Recording to our Mobile-X offering. Dubber is a brilliant easy to use call recording service which just works. There’s no fiddling around, users don’t need to learn new software, it doesn’t need turning on...