Why unified telecoms make a difference to communication
Since the arrival of mobile phones unified telecoms has long been the dream. Mobile telephony has revolutionised the way business work, but it has created two-tier communications within organisations.
Unified telecoms, as the name suggests, bring everything together. This results in improved communication, productivity and collaboration as all areas of your business, desks based or on the road, have access to the information they need.
Different devices – same access
The answer is pretty simple; wherever your teams are situated they’ll all have the same tools. So if your workers are in the office at their desks, their Voice over IP (VoIP) phones will have the same access and features as when they are using their mobile communication out of the office.
VoIP calls over a hosted PBX
VoIP works over the internet using a Hosted PBX system, PBX is the connector between the internet and the global phone system. So if your employees work from their home, a hotel or on their mobile, they’ll still connected to the same phone system as everyone else.
They’ll be able to transfer calls, put people on hold, set up conference calls, divert calls, set-up hunt groups and record calls all from one system, no apps or tricky software to learn.
Complete with a full suite of telephone features, our Hosted PBX is designed for your smart businesses who need to be agile and stay connected. From a single user at a home office to a multi-user, commercial-grade call centre, Simetric provides a complete solution customised for your business.
Benefits of hosted voice systems
- Free calls to internal and remote workers
- Lower call costs to all other destinations
- Low monthly line rentals
- No expensive maintenance costs
- Pay only for the features you use
- Unlimited scalability
- Lower management costs
- Future proofed feature development
- Easy adds, moves and changes
- Web-based management tools
- No proprietary locked-in solutions
- No PBX hardware, installation or training costs