Product Updates

For more information about any of Simetric’s products and services, please contact sales on +441133971100,, or use our Contact form

If you are already a Simetric customer, you can find product info, pricing and more in your account on the Helpdesk portal.

Receptionist Operator Panel for Connect Xpress cloud PBX – October 2017

The CXP Receptionist Operator Panel works directly with the PBX to provide a fully featured and easy to use PC-based tool for receptionists and telephone operators to manage all calls in and out of their organisation.

Receptionist Operator Panel supports multiple address books that can be synchronised to include subscribers and other services in the PBX.

There is a Data sheet associated with this Product Update notice. Please click here to go to the Knowledge Base for more information.

Network and broadband monitoring service (Nagios tool) – terms update July 2017

Our Nagios platform is available to all our partners and customers to monitor network availability and connectivity at any of their sites. This is a simple but invaluable tool when there are network issues that may be affecting voice services. It also provides our customers with very useful realtime, and historical, views of network performance at their sites.

We have recently reviewed and updated the terms and conditions for this service to clarify the free of charge status for customers and partners meeting a basic minimum monthly spend.

The new terms and pricing are all updated on our Pricebook tool. Login to the Support Portal and go to Pricebook for more information.