We’re are very excited to announce that we have partnered with Dubber to add their on-demand call recording and playback services to Mobile-X. The Dubber Playback service is a native cloud call recording platform which records every call made, but only makes a charge if a call is downloaded to use.
On-demand call recording in the cloud
Dubber is the world’s most scalable call recording and communication capture service. It has transformed call recording to a native cloud platform – revolutionising the industry, abolishing previous limitations and opening up a myriad of applications and benefits for users.
For the first time, call recording with unlimited scalability, high security, rapid deployment, no upfront costs and a true Software as a Service (SaaS) model is available, enabling users to interact with their communications like never before. This is a perfect solution across many industries, especially in financial and legal businesses where compliance is a critical issue and all calls need to be available for scrutiny. Companies where this is a requirement normally incur large storage and retrieval costs and are only be able to record calls on pre-defined extensions.
The advantage of Mobile-X and Dubber as an end-to-end solution, is that every call can be recorded and stored for later retrieval whether it is made on a landline or a mobile, anywhere in the world. And thanks to one of the unique solutions available through Dubber, businesses only incur charges for recordings which are retrieved on demand from their expansive storage in the cloud, all others are securely stored at no cost.
John Murray, Director of Simetric Telecom, said “The Dubber native cloud platform is a market leading call recording and communication service that we’re thrilled to offer to our users. We can now deliver a seamless integration of unified communications and call recording into both fixed and mobile services, helping our customers to manage their calls, and to achieve compliance across devices and across international boundaries.
This partnership with Dubber is a UK first, and demonstrates yet again that Simetric lead the way in mobile convergence.”
Steve McGovern, CEO of Dubber said “Simetric have put together a truly market disruptive service and we are very pleased to be a part of it and to support their vision of a converged and unified telecoms network. Dubber is designed to deliver not just traditional call recording requirements but to go above and beyond legacy solutions and provide revolutionary new products for the end user, ultimately increasing the value of unified communications for everyone.”