Our Nagios platform is available to all our partners and customers to monitor network availability and connectivity at any of their sites. This is a simple but invaluable tool when there are network issues that may be affecting voice services. It also provides our customers with very useful realtime, and historical, views of network performance at their sites.
We have recently reviewed and updated the terms and conditions for this service to clarify the free of charge status for customers and partners meeting a basic minimum monthly spend.
The new terms and pricing are all updated on our Pricebook tool. Login to the Support Portal and go to Pricebook for more information.