We are committed to protecting your privacy. We will never sell or pass on your details to any other organisation without your permission.
All personal information collected by us is kept in the strictest confidence. We will not share, or sell any personal information to any third party unless required to do so by law.
From time to time, if we request more specific information in the form of surveys, this is voluntary, and is to help us improve our software products and customer services.
To protect customer privacy, access to information by employees is restricted. If any information with which you have provided us becomes inaccurate or out of date, or if you have any queries about this privacy statement, please contact us.
Data Protection Act registration
Simetric Telecom is registered with the Information Commissioners Office as a data controller under reference Z2806178.
We may use a “cookie” in order to track website usage. This cookies does not collect personal information, but records the time of visit, date, “referring” page, and the IP address. This anonymous information is used by us to create a better user experience.
Our webserver automatically collects some information that does not identify you personally. For example, IP address, type of browser and operating system, the date and time you access our Site, etc.
If you make a purchase online with a credit card, a third party commerce service is used to verify credit card details. This company is sent the total price of the purchase, the card number and expiration date, and the cardholders name and billing address. All information transmitted to this third party is sent using SSL (Secure Socket Layer) encryption. Using this method of encryption further ensures the privacy and security of all our customers. This information is used only to verify the account and clear the transaction.